We collect both personally identifiable and anonymous information from our users. Personal data includes, but is not limited to, your name, contact details, payment credentials, and user preferences. Anonymous information includes location data, IP address, browsing patterns, and device identifiers.
Your data enables us to:
We do not sell your data. We share it with third parties strictly when necessary. This includes payment providers, analytics partners, IT hosting services, and legal advisors. These partners are required to comply with all relevant privacy legislation and our own high standards.
We store your data in line with the purpose for which it was collected. Once that purpose expires or you request deletion, we take steps to securely erase the data or anonymize it. Retention periods may vary depending on legal or regulatory obligations.
As a user, you can:
We follow best practices in cybersecurity, including frequent system updates, two-factor authentication for data access, and end-to-end encryption. We also train our staff regularly on data protection principles.
Our policy is reviewed regularly. Changes will be communicated through our website or email notification where appropriate.