Refund Policy

At FoamFlare, we are committed to providing top-quality car cleaning services and excellent customer satisfaction. We understand that sometimes plans change, so we’ve created a clear and fair refund policy for our customers. Please read the policy below:

1. Service Cancellations

• If you cancel your car wash appointment at least 2 days (48 hours) before the scheduled time, you are eligible for a full refund.
• Cancellations made 24–48 hours in advance are eligible for a 50% refund.
• Cancellations made less than 24 hours before the appointment are non-refundable.

2. No-Shows

• If you do not arrive for your scheduled appointment and do not notify us in advance, the booking will be marked as a no-show, and you will not receive a refund.
• Rebooking after a no-show may require prepayment for future services.

3. Dissatisfaction with Service

• If you are not satisfied with the quality of your car wash, please inform us within 24 hours of the service.
• We may offer a free rewash, partial refund, or credit toward a future service, depending on the issue and service provided.

4. Membership & Subscription Plans

• If you are subscribed to a car wash plan and wish to cancel, you must notify us at least 5 days before your next billing cycle to avoid being charged.
• Charges already processed are non-refundable, but services may still be used until the end of the billing period.

5. Weather or Operational Delays

• If your appointment is delayed or canceled due to weather or other circumstances beyond our control, we will offer a rescheduled appointment or a full refund.

6. Gift Cards & Packages

• Gift cards and prepaid packages are non-refundable, but they do not expire and can be used at any time.
• They are also transferable to friends or family upon request.

We value your trust and aim to ensure every customer leaves with a clean vehicle and a great experience. If you have questions or concerns about this policy, feel free to contact us.

Thank you for choosing FoamFlare!